Brands
Olay Uses AI-Enabled Marketing To Double Sales Conversion Rate
Skincare brand Olay has doubled its sales conversion rate by using artificial intelligence to help focus and personalize its marketing. According to Nara Logics CEO, Jana Eggers, Olay’s Skin Advisor online skin-advisor tool has engaged more than 4 million customers. Nara Logics uses for Olay the same machine learning algorithm that is used for the U.S. intelligence community, Eggers said. She also said companies planning to use AI need not hire people with data science Ph.D.’s, with software engineers usually capable of and excited about using the technology.[Image Credit: © Procter & Gamble]
Companies
L'Oréal Showcases Beauty Technology Innovations At Industry Event
L'Oréal exhibited a number of its latest digital services and products at the Viva Technology Paris 2018 in May. The ‘New Beauty Experience’ highlighted how the beauty company is incorporating new technology, such as artificial intelligence and augmented reality, for personalization, new services and connected devices. Examples include try-on beauty using its recently-acquired Modiface AR platform; a smart mirror; virtual hair color try-on technology using 3D AI, for the Professionnel Division; a digital voice-based butler for the L’Oréal Paris Men Expert brand; a virtual mirror with a direct link to Alibaba’s Tmall platform in China; customized skin care for SkinCeuticals called Custom D.O.S.E; a new shower concept from La Roche-Posay; and a salon-based scalp and hair diagnostic test for the Kérastase brand.[Image Credit: © SkinCeuticals]
Chinese Companies Lure Aussie Consumers With Beauty Tech
Chinese cosmetic conglomerate Jala Group is touring Australian cities, in partnership with Alibaba’s e-commerce arm Tmall, to promote its products, including a smart mirror. The augmented reality (AR) tool allows users to take a selfie using an in-built webcam and then shows them how they look with different make-up choices. Users can scan and buy their preferred choices through QR codes that appear onscreen. Jala has built four key brands (Maysu, Chando, Botanical Wisdom and Insea ) over the last 17 years to develop its presence in technology, innovation and design, in partnership with firms in Japan, France and the US.
Meitu Opens Meivolution Festival Highlighting AI Technologies For Beauty Applications
Meitu Inc., developer of an online beauty ecosystem with 450 million users, launched its first Meivolution Festival in Shanghai, China. Combining the Chinese character Mei, which means beauty, with the English word evolution, the event marks the first time the company hosts an offline event. During the festival, Meitu users can join their communities and friends using photography, augmented reality, and image optimization technologies offered by the company. Also, during the event, Meitu will highlight technologies, including artificial intelligence for testing skin quality and providing make-up tips.[Image Credit: © Meitu]
Innisfree Introduces New Retail-Equipped Store In China
Korean cosmetics company Innisfree launched its first New Retail store in China. Located at the Li Xing Shopping Plaza in the country’s Hangzhou region, the store comes with New Retail digital and interactive features. Developed by Alibaba founder Jack Ma in 2016, New Retail is designed to use technology to combine online and offline shopping “into one comprehensive channel”. It offers customers convenience whether buying through an app or at an offline store. New Retail features include Magic Mirror, an AR-enabled technology which lets consumers virtually try makeup products; Smart Skin Analyzer, which analyzes the user’s skin and recommends the best Innisfree products based on the skin report; and Vending Machine, which lets consumers buy products at discounted prices using the Taobao mobile app.[Image Credit: © Innisfree Corporation]
Innovations
HiMirror Measures Skin, Recommends Treatment Options
HiMirror, an internet-connected smart mirror, lets users scan and analyze their skin. Designed as an “at-home beauty and fitness consultant”, the device allows users to sign in with their face and access its functions using an interactive touchscreen. Its daily skin analysis gauges 10 indicators, presenting the results as a slide show or through a mobile app. Equipped with LEDs, the mirror includes five lighting settings and lets users zoom. [Image Credit: © Cal-Comp Big Data, Inc.]
HiMirror Mini Comes In Small Package With Impressive List Of Smart Features
Equipped with most of the features that came with the original HiMirror smart mirror, the HiMirror Mini comes in a smaller package and includes a built-in stand. In smart mode, the mirror functions like a tablet computer with a full-features touchscreen. It lets users login to their wifi, it responds to commands, and can navigate the system using touch. HiMirror Mini comes with YouTube built in, allowing users to play back online videos of makeup tutorials and other beauty tips. Other built-in apps include Facebook and Instagram. [Image Credit: © Cal-Comp Big Data, Inc]
Market News
Technology-Driven Personalized Marketing Lets Beauty Retailers Avoid Bankruptcy Fate Suffered By Other Retailers
Beauty retailers’ adoption of technology to create personalized marketing has helped them avoid the bankruptcies affecting the rest of the retail market. Data from the timeline released by CB Insights in March 2018 showed beauty retail is growing faster than the apparel and footwear segment of the retail market. Marketing technology investments made by beauty retailers include L’Oreal’s acquisition of ModiFace, a company that integrates augmented reality into apps operated by several beauty brands, including retailer Sephora. Department stores, including Target and Saks Fifth Avenue, are implementing AR-enabled apps and platforms.
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