The end of November saw the opening of the COVERGIRL TIMES SQUARE flagship store, the brand’s first permanent outlet. It’s on two levels and offers shoppers a virtual greeter, called Olivia, who can give beauty advice or direct you to a product you want. There are also Holition augmented reality stations for virtually try-ons, a customization station for customers to personalize products, and a makeup and advisory service from COVERGIRL BFFs (Brow Friends Forever). [Image Credit: © Coty Inc]
Beauty retailer Ulta Beauty is investing in personalization. It has invested in Iterate, a digital workflow company, and Spruce, an online booking platform. It has also acquired QM Scientific and GlamST, two companies to support its augmented reality and artificial intelligence efforts. Ulta said that it may acquire more companies but doesn’t see M&A as a big part of its strategy. As well as personalization, Ulta is also keen to increase the number of digitally native brands it sells, and it aims to better segment and target consumers. Its personalization plans will be supported by the 30 million members of loyalty program, who contribute 95 percent of its sales. [Image Credit: © Ulta Beauty, Inc.]
L’Oréal has announced the launch of La Roche-Posay My Skin Track UV, a battery-free wearable device to track the skin’s exposure to UV. It’s available in the US on apple.com and in some Apple Stores. The device was unveiled earlier this year at the 2018 Consumer Electronics Show and includes a companion app that also measures environmental factors such as pollution, pollen and humidity. The sensor is powered by the user’s smartphone. And clips on to clothing or other accessories. It costs $59.95.[Image Credit: © La Roche-Posay]
Founder and CEO of Perfect Corp., Alice Chang, spoke at the CEW Connected Consumer Conference about ‘Beauty 3.0’, the company’s name for what it sees as the future of beauty. It will, she says, combine more personalized and proactive tech involving human touch characteristics, artificial intelligence and augmented reality. The result will be an extremely accurate virtual try-on experience. Perfect Corp. and its YouCam apps are now used by some 200 beauty brands and 700 million users. The company also encourages users to try YouCam’s set of virtual apps, free of charge, to enable them to test their features.[Image Credit: © Perfect Corp]
Shiseido brand Nars Cosmetics is trying to balance the needs of those looking for human interaction in beauty shopping and others that like the speed and convenience of direct-to-consumer e-commerce. ‘Clienteling’ is a key focus, and it wants its sales associates and makeup artists to collect consumer data when they speak to them, and encourage them to use the data to make the experience more personal for the shopper. The brand sees 2019 as a big tech year for the company, with trials of virtual try-ons and artificial intelligence applications, such as for skin tone data. [Image Credit: © NARS Cosmetics]
Beauty brands are embracing artificial intelligence in order to better appeal to consumers. Clinique is launching a free app called Clinical Reality, which recommends products on the basis of user selfies and answers to a questionnaire. The app is scheduled to be launched at the start of 2019, and will later in the year also include a virtual try-on feature. The app follows other similar platforms, such as that sold by ModiFace. L’Oréal acquired ModiFace earlier this year, Shiseido acquired US startup MatchCo last year, and Neutrogena unveiled its Skin360 skin scanning device almost a year ago. Beauty tech is also emerging in physical stores, with Sephora installing 3D augmented reality mirrors from ModiFace. The trend addresses research findings from Deloitte that by 2025 one third of women will buy personalized products[Image Credit: © kinkate from Pexels.com]
Meitu, a company offering a range of image and video apps, including for the beauty industry, has agreed a strategic partnership with Secoo, a luxury online marketplace in China. Secoo TryTry will control various aspects of the Meitu’s beauty app, including promotions, sales and customer service, as well as supply chain operations. The Meitu app uses facial recognition and machine learning, together with an artificial intelligence skin testing platform. The two partners aim to establish a platform for consumers, merchants and services. The deal is an extension of an previous arrangement between the two.[Image Credit: © Secoo]
Beauty tech company Foreo has grown quickly within travel retail over the last two years, reaching over 200 outlets in over 20 countries. One of its innovations is the UFO ‘smart mask’. Although Asia is currently its main geographic region, it will focus on other regions next year, especially Europe, North America and Latin America. South Korea is a very important duty free market for the Swedish brand, with distribution in all of the top Korean travel retailers. The 20th and latest Korean opening was the recent launch at Hyundai Duty Free in Seoul’s Gangnam area. [Image Credit: © FOREO]
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YouCam Makeup’s parent company, Perfect Corp., will showcase its full suite of artificial intelligence and augmented reality beauty tech, or “Beauty 3.0”, at January’s Consumer Electronics Show. It will include AI-based solutions for product recommendations based on preferences; a skin shade finder for foundation; and a skin diagnostic and monitoring tool. There will also be demos of new developments in virtual makeup, ombré hair color makeovers, and beauty advisor video consultations on demand. The company will also host a beauty tech keynote and panel session, including CEO and founder Alice Chang. [Image Credit: © Perfect Corp]